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Our warehouse and office will be closed beginning Aug 31 through Sept 7. No orders will be shipped until Sept 8.
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Click HERE to check estimated delivery time for your order.
We only ship to U.S. addresses.
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Frequently Asked Questions
If you have any questions, please feel
free to contact us for further information.
Do
I need to refinish my furniture a year or two from now? Yes and no. If you decide not to refinish
your furniture, you may let it slowly weather to a silver/gray. Many of our customers love the
look while others prefer to keep the bright natural look finish or the color wash finish
they ordered the furniture in. Other factors that enter into the decision is the weather
where you live; sunny and hot, cool and wet? Do you store the furniture in the winter?
Cover it? The sun and exposure to the elements change the surface color of unprotected cedar, but does not affect the structural integrity of the cedar. Whether or not you decide to keep the 'like-new' color or let it gray, it is important to clean the furniture at least once a year (see below.) What kind of weather finish should I use? While there are many good products available, there are some features that you may want in a good weather finish.
If you order your cedar furniture from us
with a Natural Weather Finish, it is protected with Cuprinol® (black
label) available from Sherwin Williams Paint Stores. This is an easy to use finish that is
relatively safe to use. Whatever finish you decide to use always consider your health
and safety and follow all manufacturers’ directions.
How
do I clean my furniture? A pressure washer makes cleaning super easy. Otherwise you can clean your furniture with a soft brush and a good wood cleaner available at most hardware stores. Be sure to rinse well and allow to dry thoroughly before applying any finish. Do
I need to store my furniture in the winter? It is always best if you can put the
furniture away in the garage or shed for the winter.
If you do not have a place to store the furniture and you would like to cover it,
just remember to make sure the furniture is dry before you cover it. Plastic tarps often can promote mold growth or
will leak, so be careful. Furniture covers
are available in some stores. Is cedar a good wood for outdoors? Western Red Cedar is one of the best woods available to make anything for outdoors. This wood is used to build houses, decks, roofs, etc. It is native to the Pacific Northwest, so it is a product of a wet climate and will withstand a lot of moisture. However, it is also very good in a dry climate, but will require some sort of UV protection and is best to keep a weather stain applied in this type of climate. With a little care your furniture could easily last 40 or 50 years! We use only kiln dried clear cedar, which is very important because it will not shrink or warp and has very few knots. Other good choices for outdoor furniture are redwood and teak.
How hard is it to assemble the furniture when I receive it? We pre-assemble the major components of each piece at our manufacturing plant. For shipping purposes some of the pieces are boxed separately and you will need to put the major components together. This will required a Phillips screwdriver and/or an adjustable wrench. Depending on the items ordered, a power screwdriver or variable speed drill may come in handy. Instructions are included with your furniture and all holes are pre-drilled for easy alignment and quick assembly.
How is it shipped? For most pieces, we ship via UPS. All the pieces are carefully boxed to prevent damage while in transit.
I live in Hawaii or Alaska, how about shipping here? While we can ship to Alaska or Hawaii, you'll find that the shipping costs for cedar furniture is often equal to 50% to 75% of the cost of the furniture. Some pieces can go USPS at a more reasonable rate but take longer to arrive. Email us us and we'll be glad to quote you the shipping costs before we take your order. 
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NEATitems.com, LLC, # 156, 2370 W. Hwy 89A Suite 11, Sedona, AZ 86336-5341 Please email any questions regarding products or an order already placed to: info@NEATitems.com Phone orders, please email Christina@NEATitems.com with your full name, shipping address and phone number for a return call. We do have a phone number but it is not located in our warehouse with us so you will almost ALWAYS get our voice mail. Please speak slowly and clearly when leaving a message, or better yet, email us or fax us for a faster response. 800/767-5549 561/760-2447 fax info@NEATitems.com email Return Policy Click here *Free Shipping Click Here $2.95 handling charge on orders totaling less than $24.95 Privacy Statement Click Here Who are we? Click Here WARNING! Spoof NEATitems.com emails!! Click here For more neat items check out BlueMoonGoods.com Click here
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